FAQs
Frequently Asked Questions
Questions about ordering a pet portrait? We've got you covered! Review our handy guide
below for our most frequently-asked questions.
My Custom Pet Art
Our talented artists can paint any type of pet! They can bring your beloved pet to life on canvas, no matter the species.
Of course, we will provide you with a preview of the draft via email before printing and accept your revisions. However, due to the unique nature of 3D artwork, we cannot provide a preview of the draft. But don't worry, we will still communicate with you via email if needed.
Currently, our modern paintings can include up to 2 pets. To ensure the best results, other types of artwork can only feature 1 pet at this time.
If you followed our photo guidelines, then yes your photo is very likely good enough to use.If there's an issue with your photo, we'll let you know very quickly via email.If we do need a new photo from you, this may lengthen your delivery time by a few days.
Contact Us
Still need help? Please reach out to us at petimemory@gmail.com and we will assist you.